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means to an end Training Details
"moving you forward"
"moving you forward"
Training Details
Dealing with difficult people
This is a training about dealing with people with difficult
personalities whether they're across the bargaining table or
people we interact with in our everyday lives. It includes
teaching effective communication methods and coping
strategies.
Growing leaders
“Leaders are not born, they are raised!” How many times have
you heard this? It is said so much because it’s true. Find out
how you can help build better leaders in your organization. The
result? Soon you will stop looking for people to “drive change”
because your people will be inspiring change through influence
using the leadership skills learned here.
Confronting violence in the workplace
Steadily rising violence in the workplace has been occurring for
quite some time. It takes on all forms from fisticuffs in the
office to guns and knives blazing in a variety of different work
arenas including those with children present such as in our
schools. For employees as well as employers-find out how you
can protect yourselves and assist your employees.
Understanding sexual harassment*
Put on the map in 1991, this is now a mandatory human
resource training. Find out what constitutes harassment as
well as the rights and responsibilities for both employees and
employers.
Identifying your company's culture
Every company has one and for new people the challenge is to
identify it and fit in. However today company's are struggling
to keep themselves relevant in rapidly changing times. It's
necessary to stay appealing to top talent. Your company has its
own culture but is it the one you want? Find out. If it's not
what you want, find out how to change or even just "tweak" it.
Coping with post-traumatic stress
Post traumatic stress refers to a particular set of recurring
responses to a stressful event outside typical human
experience ; the effects range from mild to disabling. Most
commonly associated with something experienced by soldiers
in combat, there are a host of other events that trigger similar
reactions. Such events (ex. Columbine shootings or the Loma
Prieta earthquake) may engender feelings of fear, terror,
helplessness, and a sense of loss of control. Some may even
experience "survivors guilt." People who have experienced
past traumas will probably feel the effects exponentially.
Find out what to do as an employer as well as how employees
and ordinary citizens can assist each other.
Diversity issues involving personnel
In today’s workforce, ignoring the need for cultural
competency will cost you…”big time.” There is a reason
cultural diversity is important. Find out how you can turn what
is unfortunately a sometimes perceived obligation into an asset.
Dazzling your clients with ease: Provide better customer
service
Commenting on the state of customer service found in business
today, business specialist Paula Taylor is quoted as saying that
it is "sinking like a stone in a river." Find out how by just making
some very minor changes you can dazzle your clients with
stellar customer service and how doing so will increase your
bottom line.
Team-building
Defined as goal-oriented activities designed to foster team-
work, cooperation, effective communication and to boost team
morale, it takes on many different forms. Typically it involves a
non-work activity, [sometimes off-site], frequently fun but
designed to build bonds as well as support strengths & expose
deficits in a non-threatening way. One of our hottest [& we do
mean “hot”] events involves a “secret.” Contact us to find out
more!
Managing high maintenance personalities
This training deals with four very common, and specific
problem personalities that employers frequently encounter. It
provides you with some of the basic tools needed to identify
them, manage them in a way that is consistent with current
employment law, and how to resolve some of the
controversies which may arise from them in the workplace.
Effective communication
Basically, it is communication that is clear, concise,
unambiguous, and geared specifically to the target audience;
simply put, it’s communication that really works. Find out why
it is so important and how to master this critical skill.
Complying with the ADA*
Find out about your rights and responsibilities and how to
comply with this important landmark legislation. It’s easier than
you think.
ABC'S of conflict resolution*
A description of the mediation process, it's value as a tool to
resolve business as well as domestic disputes, how it can be
used, & how to have an in- house procedure for it in business.
The training includes role-plays.
*e-learning possible
Dealing with difficult people
This is a training about dealing with people with difficult
personalities whether they're across the bargaining table or
people we interact with in our everyday lives. It includes
teaching effective communication methods and coping
strategies.
Growing leaders
“Leaders are not born, they are raised!” How many times have
you heard this? It is said so much because it’s true. Find out
how you can help build better leaders in your organization. The
result? Soon you will stop looking for people to “drive change”
because your people will be inspiring change through influence
using the leadership skills learned here.
Confronting violence in the workplace
Steadily rising violence in the workplace has been occurring for
quite some time. It takes on all forms from fisticuffs in the
office to guns and knives blazing in a variety of different work
arenas including those with children present such as in our
schools. For employees as well as employers-find out how you
can protect yourselves and assist your employees.
Understanding sexual harassment*
Put on the map in 1991, this is now a mandatory human
resource training. Find out what constitutes harassment as
well as the rights and responsibilities for both employees and
employers.
Identifying your company's culture
Every company has one and for new people the challenge is to
identify it and fit in. However today company's are struggling
to keep themselves relevant in rapidly changing times. It's
necessary to stay appealing to top talent. Your company has its
own culture but is it the one you want? Find out. If it's not
what you want, find out how to change or even just "tweak" it.
Coping with post-traumatic stress
Post traumatic stress refers to a particular set of recurring
responses to a stressful event outside typical human
experience ; the effects range from mild to disabling. Most
commonly associated with something experienced by soldiers
in combat, there are a host of other events that trigger similar
reactions. Such events (ex. Columbine shootings or the Loma
Prieta earthquake) may engender feelings of fear, terror,
helplessness, and a sense of loss of control. Some may even
experience "survivors guilt." People who have experienced
past traumas will probably feel the effects exponentially.
Find out what to do as an employer as well as how employees
and ordinary citizens can assist each other.
Diversity issues involving personnel
In today’s workforce, ignoring the need for cultural
competency will cost you…”big time.” There is a reason
cultural diversity is important. Find out how you can turn what
is unfortunately a sometimes perceived obligation into an asset.
Dazzling your clients with ease: Provide better customer
service
Commenting on the state of customer service found in business
today, business specialist Paula Taylor is quoted as saying that
it is "sinking like a stone in a river." Find out how by just making
some very minor changes you can dazzle your clients with
stellar customer service and how doing so will increase your
bottom line.
Team-building
Defined as goal-oriented activities designed to foster team-
work, cooperation, effective communication and to boost team
morale, it takes on many different forms. Typically it involves a
non-work activity, [sometimes off-site], frequently fun but
designed to build bonds as well as support strengths & expose
deficits in a non-threatening way. One of our hottest [& we do
mean “hot”] events involves a “secret.” Contact us to find out
more!
Managing high maintenance personalities
This training deals with four very common, and specific
problem personalities that employers frequently encounter. It
provides you with some of the basic tools needed to identify
them, manage them in a way that is consistent with current
employment law, and how to resolve some of the
controversies which may arise from them in the workplace.
Effective communication
Basically, it is communication that is clear, concise,
unambiguous, and geared specifically to the target audience;
simply put, it’s communication that really works. Find out why
it is so important and how to master this critical skill.
Complying with the ADA*
Find out about your rights and responsibilities and how to
comply with this important landmark legislation. It’s easier than
you think.
ABC'S of conflict resolution*
A description of the mediation process, it's value as a tool to
resolve business as well as domestic disputes, how it can be
used, & how to have an in- house procedure for it in business.
The training includes role-plays.
*e-learning possible
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